TERMS AND CONDITIONS OF SALES

DISCLAIMER: As careful and thorough as we are, descriptive, typographic and photographic errors
may occur. If so, they are subject to correction. PRICES SUBJECT to change without notice.
TERMS: Net 30 days for credit approved customers or Cash with Delivery Prices are F.O.B. Factory,
Mississippi warehouse. Freight shipping classification code is “85”. All invoices not paid in full
within terms are subject to 1% per month finance charge.
RETURNS: No merchandise should be returned without written authorization. Returns without written
authority and Returned Merchandise Authorization (RMA) number will not be considered for credit.
Only new and unused merchandise will be considered and subject up to a 20% restocking fee. All
returns must be sent freight prepaid.
WARRANTY: One year limited warranty to the original purchaser from date of purchase against
defects in parts and workmanship, includes coverage on parts and labor for all repairs: F.O.B.
Factory, Jackson, Mississippi or authorized Service Agency. All shipping charges paid by owner.
Parts used in repair or ordered separately-have a warranty of 90 days. For warranty coverage,
customer must provide a copy of dated sales or delivery receipt before warranty repairs are begun.
We proudly provide warranty service in the U.S. and Canada.
DISCLAIMER: As careful and thorough as we are, descriptive, typographic and photographic errors
may occur. If so,they are subject to correction.
PRICES SUBJECT to change without notice.
ALL ORDERS: All orders are deemed offers and not valid until approved and accepted by Robot
Coupe USA, Inc.
PARTS ORDERS: All parts request must be accompanied by the Serial Number of the unit for which
the parts are required as proper parts are identified by Serial Number series.
ELECTRICAL NOTE: electrical Voltage, frequency (cycles or Hertz) and phase for Robot Coupe USA
machines are for use in the United States, Canada, and Mexico Only. Electric supply sources in other
countries, on islands or on cruise ships are usually different. The dealer or distributor is responsible
for getting the correct power information for the customer/user location.
Standard Robot Coupe USA machines are built to use 120volt/60Hz/1phase or 208–240
volt/60Hz/3 phase, depending on the model. Other voltages and frequencies are available for an
additional charge and extended lead-time on most Robot Coupe Models.
In-Warranty replacement parts will be credited only upon receipt and inspection of defective parts at
the factory or by an authorized factory agent. All parts requested without Serial Number identification
of unit provided will be chargeable.
MAILING AND FACTORY ADDRESS:
ROBOT COUPE USA, INC.
264 South Perkins,
Ridgeland, MS 39157
1-601-898-8411
1-800-824-1646
Fax: 1-601-898-9134
E-Mail Address: info@robotcoupeusa.com
Web Address: www.robotcoupeusa.com